Comment Card

Eagle Rock Resort
The Falls Resort
Lost Lake Resort
Rock Creek Resort
The Cliffs Resort
The Retreat
White Bluff Resort

Blue Mountains, PA
Falls of Rough, KY
Forestburgh, NY
Lake Texoma, TX
Possum Kingdom Lake, TX
Cleburne, TX
Lake Whitney, TX

First Name:
Last Name:
Address:
Address 2:
City:
State:
Zip:
Phone:	() -Second partThird part
Email Address:
Room Number:
Arrived:	Date and timeNow
Departed:	Date and timeNow
ARRIVAL
Appearance:	Exceeded Expectations Met Expectations Did Not Meet Expectations Not Applicable
Friendliness of Front Desk Staff:	Exceeded Expectations Met Expectations Did Not Meet Expectations Not Applicable
Efficiency of Check-in Process:	Exceeded Expectations Met Expectations Did Not Meet Expectations Not Applicable
Did Our Staff Use Your Name?:	Exceeded Expectations Met Expectations Did Not Meet Expectations Not Applicable
GUEST ROOM
First Impression:	Exceeded Expectations Met Expectations Did Not Meet Expectations Not Applicable
Amenities:	Exceeded Expectations Met Expectations Did Not Meet Expectations Not Applicable
Maintenance:	Exceeded Expectations Met Expectations Did Not Meet Expectations Not Applicable
HOUSEKEEPING
Cleanliness:	Exceeded Expectations Met Expectations Did Not Meet Expectations Not Applicable
Timeliness:	Exceeded Expectations Met Expectations Did Not Meet Expectations Not Applicable
Lighthouse Restaurant
Friendliness of Staff:	Exceeded Expectations Met Expectations Did Not Meet Expectations Not Applicable
Quality of Food and Service:	Exceeded Expectations Met Expectations Did Not Meet Expectations Not Applicable
Overall Experience:	Exceeded Expectations Met Expectations Did Not Meet Expectations Not Applicable
The Trophy Grill
Friendliness of Staff:	Exceeded Expectations Met Expectations Did Not Meet Expectations Not Applicable
Quality of Food and Service:	Exceeded Expectations Met Expectations Did Not Meet Expectations Not Applicable
Overall Experience:	Exceeded Expectations Met Expectations Did Not Meet Expectations Not Applicable
The Inn
Room Quality:	Exceeded Expectations Met Expectations Did Not Meet Expectations Not Applicable
Quality of Food and Service:	Exceeded Expectations Met Expectations Did Not Meet Expectations Not Applicable
Service:	Exceeded Expectations Met Expectations Did Not Meet Expectations Not Applicable
Friendliness of Staff:	Exceeded Expectations Met Expectations Did Not Meet Expectations Not Applicable
Golf
Friendliness of Staff:	Exceeded Expectations Met Expectations Did Not Meet Expectations Not Applicable
Condition of Golf Course:	Exceeded Expectations Met Expectations Did Not Meet Expectations Not Applicable
Quality of Merchandise Selection:	Exceeded Expectations Met Expectations Did Not Meet Expectations Not Applicable
Spa
Overall Facility:	Exceeded Expectations Met Expectations Did Not Meet Expectations Not Applicable
Cleanliness:	Exceeded Expectations Met Expectations Did Not Meet Expectations Not Applicable
Service:	Exceeded Expectations Met Expectations Did Not Meet Expectations Not Applicable
Friendliness of Staff:	Exceeded Expectations Met Expectations Did Not Meet Expectations Not Applicable
Fitness Center
Overall Facility:	Exceeded Expectations Met Expectations Did Not Meet Expectations Not Applicable
Cleanliness:	Exceeded Expectations Met Expectations Did Not Meet Expectations Not Applicable
Condition of Equipment:	Exceeded Expectations Met Expectations Did Not Meet Expectations Not Applicable
Departure
Accuracy of Bill:	Exceeded Expectations Met Expectations Did Not Meet Expectations Not Applicable
Friendliness of Staff:	Exceeded Expectations Met Expectations Did Not Meet Expectations Not Applicable
Efficiency of Check-Out Process:	Exceeded Expectations Met Expectations Did Not Meet Expectations Not Applicable
General Comments
Overall Impression:	Exceeded Expectations Met Expectations Did Not Meet Expectations Not Applicable
How would you rate us for value?:	Exceeded Expectations Met Expectations Did Not Meet Expectations Not Applicable
Would you recommend us?:	Yes No
Were you primarily here for::	Leisure Business Travel
Are you a property owner?:	Yes No
Additional comments: